Shipping & Returns
· NO returns will be accepted after thirty (30) days.
· 10% Cancellation Fee.
· 30% Restocking Fee.
· All Deposits are a non-refundable partial payment.
· Customer is responsible for all shipping unless arrangements have been made by 2nd Chance Diesel.
· All returns must be received and inspected for any damage incurred by third-party carrier. If damage is not immediately noted on the Bill of Lading at time of delivery, and the third-party is not notified at the time of delivery, no refund or compensation will be made.
CORE RETURN POLICY
· All core returns must be returned before thirty (30) days for full core credit unless prior arrangements made with 2nd Chance Diesel. All engines will be disassembled and inspected for acceptable core. Any parts deemed unacceptable per core will be charged the rate on the core charge list.
· All cores must be fully assembled with no visual holes or cracks in block, unless previously stated and approved.
· All cores returned disassembled will be charged a minimum fee of $300.00.
· Oil & coolant MUST be drained! A $250.00 environmental fee will be charged for any core that is returned un-drained.